The action she captured played out by flashlight beam, illuminating elderly men and women swaddled in coats, robes, sweaters, hats and scarves in their apartments. “It’s cold, so cold,” one gray-haired man said in Russian, sounding short of breath. The privately owned high rise had been without heat, water or working elevators since the evening of the storm.
In the lobby, Rodney Duff, a burly resident in a black sweatshirt, made a grim prediction. “Two hundred seniors that can’t move up and down these stairs,” Mr. Duff said. “One of them is going to die in this building tonight.”
Those scenes inside the complex, known as the Sand Castle, soon appeared in a disturbing five-minute video on YouTube, telling what has become a familiar story in the storm’s aftermath. Like thousands of other vulnerable city residents, the tenants endured hunger, cold and fear for days, deprived of assistance and, in some cases, vital medicines. Almost everyone — the residents, their families, the building owners, city officials and aid workers — was poorly prepared for the magnitude of need caused by power failures that persisted long after the hurricane had passed.
But the video produced by Ms. Balandina, who was volunteering aid and pulled out her camera because she was horrified at what she was seeing, made this story all its own. After YouTube viewers witnessed the desperation at the Far Rockaway complex, some sprang into action. Aid convoys rumbled in from out of state. People as far away as Britain called City Hall, pleading that officials help the Sand Castle. Ambulances were summoned there by residents of Pennsylvania.
Facebook reports and blog posts, some by people who had not visited the buildings, even circulated accounts of multiple bodies being removed from the complex when the power was out. Those reports were not borne out by the police, medical examiner and health department records, but they contributed to the making of a myth, a social-media tale that seemed believable amid so much misery.
After the lights came on nearly two weeks after the storm, Danny Sanchez, an assistant superintendent, used a master key to enter Apartment C on the 13th floor of Building B, where no one had answered the door on repeated visits. There, he found Thomas S. Anderson, 89, who had lived alone, face up on the floor beside his bed.
His was the sole death at the Sand Castle, where no one in the days after the storm could claim to understand the full story of what was happening and what it meant.
The New York City medical examiner’s office classified Mr. Anderson’s death as natural after consulting with his doctor. A World War II veteran, he was buried the next week with military honors at Calverton National Cemetery on Long Island. Without an autopsy, the specific factors that preceded his death and the possible ways the post-hurricane conditions might have contributed to it — A fall in his unlighted studio? Heart disease worsened by stress? — will never be known.
But what can be said for certain is that Mr. Anderson spent his last days largely alone in the dark, trapped high above the ground without heat, dependent on the haphazard good will of others for his survival.
Perpetually Cool
Mr. Anderson projected cool well into his 80s, a tattooed, earring-wearing great-grandfather with a white Van Dyke mustache that curved into a goatee. He wore glasses and rarely left his apartment without a baseball cap or beanie and his clip-on, yellow-tinted shades.
Before retiring, Mr. Anderson, a native of North Carolina, had worked in a post office and as a supervisor at Marboro Books in Lower Manhattan, a chain acquired by Barnes & Noble. He once took tailoring classes to learn to make his own suits, and loved baseball — he had played with an old-timers club in Harlem called The Unknowns and watched or attended nearly every Mets game.
In his early 20s, he was an Army infantryman who served in the Pacific during World War II and earned several decorations, his daughter, Jannette Elliott, said.
Alain Delaquérière, Lisa Schwartz and Jack Styczynski contributed research.
Follow Sheri Fink on Twitter: @SheriFink
